Shipping Policy
**Last updated: 04/22/2024**
**1. Introduction**
At Pronto Picks, we are committed to delivering your order with speed and accuracy. We offer various shipping options to meet your needs.
**2. Shipping Options**
We provide **Economy Ground Shipping** which takes approximately **8 to 11 business days** to arrive at your destination.
**3. Shipping Costs**
- Orders over **$40** qualify for **free shipping**.
- For orders under $40, a shipping fee of **$6.99** will be applied.
**4. Damaged Items**
If your item arrives damaged, please take pictures of the damaged product and send them to us within **24 hours** of delivery. Upon review, we will offer an exchange or a full refund. In such cases, we will cover the shipping costs for the return of the damaged item.
**5. Return Shipping**
For returns, the product must be sent back in the exact condition it arrived, including the box, wrapping, and all included materials. The customer is responsible for the return shipping costs unless the item arrived damaged and documented as per our policy.
**6. Contact Us**
For any questions or concerns regarding our shipping policy, please contact us at prontopicksstore@gmail.com
**1. Introduction**
At Pronto Picks, we are committed to delivering your order with speed and accuracy. We offer various shipping options to meet your needs.
**2. Shipping Options**
We provide **Economy Ground Shipping** which takes approximately **8 to 11 business days** to arrive at your destination.
**3. Shipping Costs**
- Orders over **$40** qualify for **free shipping**.
- For orders under $40, a shipping fee of **$6.99** will be applied.
**4. Damaged Items**
If your item arrives damaged, please take pictures of the damaged product and send them to us within **24 hours** of delivery. Upon review, we will offer an exchange or a full refund. In such cases, we will cover the shipping costs for the return of the damaged item.
**5. Return Shipping**
For returns, the product must be sent back in the exact condition it arrived, including the box, wrapping, and all included materials. The customer is responsible for the return shipping costs unless the item arrived damaged and documented as per our policy.
**6. Contact Us**
For any questions or concerns regarding our shipping policy, please contact us at prontopicksstore@gmail.com